FAQ
What are the delivery charges for orders from the Online Shop?
For most of the products we offer free home delivery. If the price of a product does not include the shipping, we explicitly mention the amount of shipping that will be charged upon buying that specific product. You will be able to see the shipping charges at checkout.
Which payment methods are accepted in the Online Shop?
We offer COD (Cash on Delivery), Bank and Wallet transfer service. In case of COD, the courier person will collect the money in cash from you when he delivers the order at your doorstep.
How will you deliver my order?
Your order will be delivered to your provided address mentioned as “Ship to” in your order through any renowned Courier Service such as TCS, Leopard or PO depending on your location. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.
How long will delivery take?
Your order usually reaches at your doorstep within 2 to 5 working days after shipping. Safe delivery is our responsibility and in case of any damages we replace it without any charges.
How do I use Coupon Code, Gift Card, or voucher code that was issued to me?
You will see a field named “Coupon Code” during your checkout. Enter the code in this field and click “Apply Coupon” button. You will get the promised discount or credit.
What exactly happens after ordering?
When you place an order through our online store, you’ll receive a confirmation message or call. We then pack and ship your ordered items using a renowned courier service. You will get your order within 2-5 working days after shipping.
Do I receive an invoice for my order?
When you place an order through our online store, we send an e-invoice to your provided email address on the checkout page of your order. If you don’t see any email from us in your inbox, please make sure to check the junk section of your email account.
How secure is shopping in the Online Shop? Is my data protected?
We offer Cash on Delivery (COD) service, it means the customer is completely secure as he/she only pays when they get their ordered item(s).
Any data that you provide for the completion of your order is completely secure with us. Read Privacy Policy.
